FAQs

It takes a minimum of 5 business days for us to process your order. Once shipped, you will get the tracking number via email and you can expect delivery in 2-3 weeks on average.

Note: The processing may take longer than usual due Holidays

Unfortunately, we are unable to cancel an order once it has been submitted, as we cannot disrupt the workflow process fulfilled by our warehouse team. We strive to dispatch orders efficiently to meet the expectations of our valued clients.

Your order will state unfulfilled until a shipping label has been created for your order. Once this label has been created your order will state as fulfilled.

All Sales Are Final. Refunds are applicable only to damaged/defective goods or goods that were not received correctly.

Please reach out to customer service if this is applied.

The maximum delivery time is 25 business days after it has been shipped. If the order does not arrive within the said time, please contact us and we will refund your money.

You might receive your order in 2 or 3 parts because of the shipping process we use, please do not panic if you receive one item first. All orders will be delivered within the given delivery time we have mentioned.